International Pharmaceuticals Terms and Conditions
Terms and Conditions:
To be fair to all, and to gently advise regarding the frame of reference
governing cancelling orders-
One is encouraged to keep their own order for their own benefit as it is
stable and usable for over 5 (five) years notwithstanding that it is the
best silver solution with a proven track record.
If an individual insists on going down the wrong road in trying to return a
product after they have ordered it and "after" it has been shipped, we must
advise of the following very important points:
If you never cancelled your order until "after" it was shipped:
Once an order is sent there are ABSOLUTELY POSITIVELY NO RETURNS in order
to protect all customers.
This is due to quality control and legal, security, health implictions and
mandates, and is in your best interests due to the following facts:
1.) The product is a liquid and even if unopened can be subject to
improper handling and storage.
The same way that companies do not accept the return of electrical
auto parts or storage batteries or film- applies to
this type of product and even more so because one's health and
wellness is at stake.
2.) Since some individuals have a herxheimer reaction:
It would be impossible to tell if the next individual taking the
returned product was suffering poisoning from a bottle that was
tampered with or having a regular herxheimer.
3.) Since many our customers are suffering from "some malady" it would
be unconscionable to send a returned product from 1 (one) ill
individual's residence to another individual's residence.
That would be a methodology of transmitting hand transmitted
pathogens from your hands touching the box and then another
individual touching the same box.
Thus transmitting germs in the same manner as a handshake all
across the continental United States.
4.) Many of our clients have a compromised immune system and do not
even go outside or to public places in order to avoid
It would be insane and unconscionable to ship boxes of product
from one sick individual to another thereby risking the second
individual's general health and or very life.
Thus for the above rational itemized reasons:
There are ABSOLUTELY and POSITIVELY no returns "once" the product is shipped.
This is to maintain quality, integrity, and purity for your protection.
ADVANTAGE PHARMACEUTICALS/INTERNATIONAL PHARMACEUTICALS
QUALITY CONTROL DEPARTMENT.
1 204 694-8722
1 204 694-7139.
Re: Orders cancelled "before" shipping:
20 % processing charge to cover:
1.) Telephone Charges-Customer to Company 1 800 charges,
2.) Employee's Time on Telephone,
3.) Home Office Paperwork,
4.) Telephone Charges to Shipping Depot,
5.) Unpacking labour,
6.) Packing Tape and Shipping labels,
7.) Shipping Dock Paperwork,
8.) Itemizing the return to Shipping Room inventory and Shipping Room paperwork,
9.) Restocking on shelves charges,
10) Return call from Shipping Depot to Home Office tallying and confirming return to inventory.
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Regular Orders via the Automatic Shopping Carts
will accept Credit Card payment of any amount, and will be processed
Purchasing via Telephone:
With regular MasterCard or
Visa Orders that you wish to purchase "via
telephone" (not the Shopping Carts):
You MUST CALL IN THE ORDER ONTO A TAPE MACHINE
at 1 800 877-5097, then press "1" for United States orders, "2" for Canadian
orders, and "3" for International Orders. Leave your Order on the "Secure
Private Message Centre" using Visa or MasterCard. Remember to place a 6 bottle
order to qualify for your discounts to receive the SALE discount price on orders of 6 or more. (Product is
guaranteed to effectively last and be stable for over 6 years (the date on the
bottle is just a "re-test" date and not an expiry date because the product is so
stable). Therefore if you use only 2 bottles a year you will save greatly if you
Order via the six bottle discount price).
Just phone in and "record" your order. That is how
our phone Order Department is set up.
To assist those that do "not" have Visa or
If you do "not" have Visa or MasterCard then
you may send Orders via
Regarding regular Orders by mail: Send U.S. Funds "only" for all
Countries outside of Canada for all purchases.
If you mail an Order to us: The best and easiest
way to order and to insure prompt delivery: Is to "also" PHONE IN YOUR ORDER to the Order Recording Machines
to advise us that you have sent a mailed Order. (Remember though that is the
easiest and most efficient to JUST PLACE THE ORDER BY TELEPHONE with a Credit
Card. Our Ordering System is set up on the basis of recorded VOICE messages for
proof of authenticity).
To Send a money
Go to your nearest fast food store, bank or post office and make the USA funds Money
Order payable to our Secretary:
and send to:
International C. C. Inc. 1 800 877-5097
P.O. Box 1278
Omak, Washington, USA 98841
Type the address "exactly" per the above with the phone # included on the
Type of Money
(If you go to a Post Office for a Money Order, make sure that you
purchase an "International" Money Order, as the U.S.
Post Office has 2 ((two)) types and you need the International Money Order. All
the other institutions only have one kind of Money Order and they will do just
Commercial Orders from
Commercial Orders (from Companies) are
limited to Credit Card amounts of $1,000.00 per month. Commercial Orders over
$1000.00 per month may be paid via T/T (Telephone Bank Transfer), and
T/T (Telephone Bank Transfer), and Wire
For Overnight Shipping re Commercial Orders please call 1 204 694-8722 Administration,
for the Swift Code for a T/T, and your Order will be Shipped the next business
day once the T/T arrives.
Mailing of Cheques for Commercial
Cheques must be Overnight Express Mail (with a
Tracking #) to insure delivery for the Certified cheques, Money
Orders, and Cashiers cheques.
If you do not follow these
instructions and send a regular cheque by snail mail that
is "not" Certified, or a Money Order or a Cashiers cheque:
Your Orders will not be actioned until
the cheque arrives and clears the Bank, which generally creates a delay of
10 Business days before your Order can be Shipped.
Our silver products have given customers
satisfaction for over 8 years, and therefore products are not sold on a test or
NB: As a corollary to our ongoing product quality
enhancement program we do not ship ground in the "Wintertime" (October 1 to
April 30), so that product will not be chilled, frozen, warmed, or overheated.
The product is so stable that it can be unthawed and it will still be just as
effective because it contains actual microscopic pieces of silver that cannot be
harmed by freezing, but the bottles may crack if frozen solid. Therefore do not
choose ground $8.50 for a Shipping option/amount in the wintertime. Instead
choose "Wintertime Shipping" for 17.67 so that the bottles do not risk
Prerequisite RMA# necessary for "any"
If you ignore all of the above, and you still attempt to send merchandise
back without an RMA# (Return Merchandise Authorization #):
Your package whatever it is, or may be, and/or may not be, will
"not" be opened, (as we do not open unknown packages), and it will be
considered as an abandoned package, and will be thrown in the dumpster, or
suitably destroyed/handled by the authorities if necessary, and no Credit of any
kind will be given. This is because our staff is instructed "not" to open any
unknown, or "unauthorized" packages, for their own safety in this time of
terrorist activity, and for the safety of others in the building, and in the
vicinity of our plants.
Plus you agreed to abide by the Terms and Conditions of Sale at the time of
purchase, which means no returns for silver products once Shipped. Again,
this is in order to protect "all" our customers from germs and pathogens
from one ill person returning a package to the plant after touching it. This
would be a means similar to hand transmission of bacteria or virii from one sick
individual to another in the same manner that a handshake would transmit
pathogens from one sick person touching a packaging and then handing it to
another person to use. No one wants a product that someone else previously had
in their possession. Therefore, again, to be perfectly clear, to protect
everyone: There are no returns of silver products once shipped.
No refunds once shipped regarding silver products and
no refunds of any kind after 30 days regarding all other products.
Silver products are not sold on a test or trial and test basis, as we subscribe to the
No product shall be accepted for return once dispensed.
2 % per month will be charged on "all" Overdue Invoices, commencing date Order was placed.
Prices subject to change without notice.
Shipping Costs & Times do "not" apply to (include) the
preparing, handling, and processing of Orders, but only apply to Shipping
Please be advised that Express Shipping, 2-3 day
Priority Shipping, and 5 to 10 day Shipping, apply only to the Shipping
Company's "Shipping speed" portion of the sale.
Generally our plants are able to get the Orders out on
a same day basis, and all orders are normally shipped within 72 hours of receipt
of payment pending availability of product, but: 2 or 3 times during the year
the volume exceeds plant capacity, and the processing and preparing of your
Order "before" the actual Shipping: once or twice a year may take longer,
but again, nearly all of the time, the orders are shipped same day or
within 72 hours. Sometimes once a year, Order volumes that occur (sometimes
after the Christmas or Easter Holidays), require tremendous volume
processing, handling, and packaging of Orders for 5 working days "before"
Again, please be advised that it is the Shipping speed at which the Orders
are sent that you are choosing to pay for, and that speed is in addition to the
processing, handling, and packaging time for your Orders.
Please also be advised that it is "Working days" that is referred to
regarding processing Orders and "not" calendar days, because as with most large
manufacturing plants, we are closed during Saturday and
I agree not to call the Shipping Department to Track my parcel until
at least 10 working days have passed since I have placed my Order. Only orders
that are over 10 days (combined in Processing & Transit) merit
We cannot have scores of people daily asking us to Track their orders,
as the Shipping Department would never have any time left to get out
anyone's orders. Most orders are sent out same day and arrive within 3 days, but
are not lost considered to merit Tracking services unless 10 days have passed.
Remember most companies on TV state 6 to 8 weeks delivery, and we
are giving almost immediate delivery, but cannot do so if people are
continually asking us to Track their orders.
It is more expensive to Ship to you,
than "just" the Postage because as you can see below
There are over 15 other items to be
paid for, besides just the Postage, in order to get your package to
1.) Purchase of a box for $.48 to $1.18 for your
2.) Purchase packing chips.
3.) Purchase foam wrap.
4.) Purchase packing tape.
5.) Wages for a worker to pack the box for
6.) The $20,000.00+ purchase price of a Truck
to drive your package to the Post Office
7.) Insurance on the truck that drives your package
to the Post Office.
8.) Fuel for the Truck that
drives your package to the Post Office.
9.) Major engine and drive train and suspension repairs
and tires for the truck that drives your package to the Post
10.) Interest for the purchase of the Truck that
drives your package to the Post Office.
11.) Depreciation on
the Truck that drives your package to
the Post Office.
12.) Maintenance (oil changes etc.) on the Truck that
drives your package to the Post Office.
13.) Washing the Truck that drives your package to
the Post Office, etc, etc..
14) Pay the Driver wages to drive to the Post
15.) Pay the Driver wages to stand in line at the Post
So please remember that we are covering "most" of the
above costs but you are not just paying for Postage when you purchase
Please also remember that these products are at Wholesale
at the lowest prices on the Internet, and we charge the minimum Handling charges
possible to get your package delivered to the Post Office for
For the UPS Driver, Customs Agent, or the USPS Postal
Worker, should they request same is:
Description of Goods:
Microscopic silver in Distilled Water.
The Classification of Goods is:
Worldwide from USA is the Consignee's (purchasers) responsibility:
Please be aware that
"Customs Policies" of the many different Countries can change without
products have been cleared through in 99.9 % of your Shipments for the past
9 years. Most products we offer can be easily shipped to Countries outside the
USA. However, please be aware that there are some Countries, and/or that
particular Customs agent, that will not let some products ship onward
from the USA to you. Each Country has different policies concerning what
"that" Country considers a natural medicine, or as a dietary supplement; and
their Policies can change without notice even with the Countries where
there is a successful track record for your receiving your Order.
Therefore, we have do not have a 100% means of knowing what can and
cannot be shipped to you. Once you Order we must and will ship
it. But it is your responsibility for knowing your Country's
policies. We cannot be responsible for different
Countries detaining, or confiscating your Order when it reaches your
Country, and therefore we cannot give refunds in such a case.
Please check with your Country's Customs office concerning the product you want
before you purchase. Please do "not" say that it is "Medicine", or that it makes
me feel better, or "I need it to stay alive". It will then be placed in a
drug category and your Shipment may be confiscated. Certain Countries of note
are Australia, France, and Italy. Australian, French and Italian
Customs Departments have always been problematic on simple things such as
"Dietary Supplements". We cannot be responsible for products detained or
confiscated by your Country, and have non control of such issues, and
therefore cannot give refunds in such a case. We will though, at
no extra charge, do everything in our power, regarding faxing additional
documentation, etc, to help you, and we will provide any and all additional
information that your Countries Customs Officers may or may not
request, in an effort to assist "you" to clear your Shipment through Customs,
but it is a standard in all industries Worldwide, that
Customs clearance is the responsibility of the Consignee (the Purchaser).